Testimonials

We are a new business start up in the rehabiltation healthcare sector and needed an insurance broker that not only understood our industry but could support us as we grow. IFM Select were attentive, responsive and delivered a range of products at a price that met our needs. We were particularly impressed by the added value Janjer survey and we look forward to a long relationship with them

General Manager - Rehabiltation Business

We have been working with Robert Burton for a number of years now and we are really pleased with the service we receive from himself and IFM. We are a forward thinking care provider that require a personal touch from all our suppliers. Robert has a fantastic nature with regards to the way he goes about handling our insurance but he also offers a personal approach with the family that we support when he visits. We cannot recommend Robert and IFM highly enough.

Care Home

As someone who is a retired Chartered Insurance Practitioner, I have had thirty five years experience in dealing with my colleagues in the insurance profession. IFM Insurance Brokers is among the best organisation it has been my pleasure to work with. As an honorary treasurer of a Museum I find their service is excellent, the staff very friendly and they provide just the cover we need. Indeed, I have just recommended IFM to a museum which is just starting up.

Treasurer - Not for profit Aircraft Museum

I have a portfolio of Care Homes and IFM have always offered a very responsive service and found me very reasonably priced comprehensive insurance.

CEO – Care Home Group

IFM select have really taken the time to understand not only our needs but also the charity sector and the specific field in which we operate. This ensures that our cover matches the requirements of the business. We couldn’t ask for more from Robert Burton our broker who always presents a range of good options and delivers great value for money, very efficient service and end to end support.

CEO - Social Welfare Charity

"Robert Burton has been supported our insurance requirements for several years and throughout that time his service has been excellent. The cover arranged has been affordably priced for a small charity such as ourselves and any queries, however trivial, are always efficiently and courteously addressed. He is always happy to help and his advice has been invaluable."

Treasurer – local Charity

We are a Care Home Company with 3 care Homes with a Group Policy, we have found Robert Burton to be most helpful and courteous treating each home as an individual account, but part of the group, Robert is always available with help and advice, we have worked with him for several years and we are very happy with the service IFM provide us, and we look forward to continuing our working partnership.

Care Home Group

Robert Burton has provided insurance for our company for over 4 years. We have found him to be very pleasant, approachable, helpful and efficient. He has always endeavoured to provide us with the highest standard of service.

Managing Director – Social Welfare Business

We started a brand new Domiciliary Care Company in 2018 and when in looking into insurance policies, Robert was very helpful and gave us really great advice. We required very specific insurance and Robert guided us through everything and was really knowledgeable.

IFM SELECT ARRANGED AND MANAGED OUR COMMERCIAL INSURANCE SWIFTLY AND THOROUGHLY FROM THE BEGINNING. WHEN WE HAD TO MAKE A CLAIM, IT WAS PROCESSED EXCEPTIONALLY QUICKLY AND AS A RESULT ANY CRISIS THAT COULD HAVE OCCURRED WAS AVERTED. AFTER THE EXPERIENCES WITH IFM WE WILL BE INSTRUCTING THEM FOR THE FORESEEABLE FUTURE AND HAVE BEEN INCREDIBLY PLEASED WITH THE SERVICE AND DEDICATION TO DATE. FIONA HAMMOND IS AN ASSET TO IFM, AND WE LOOK FORWARD TO WORKING WITH HER OVER THE YEARS TO COME.

 

Wholesale Company

 

I HAVE BEEN A CUSTOMER OF IFM FOR OVER 3 YEARS NOW, INSURING MY PROPERTY PORTFOLIO WITH THEM. STEVE DOES A GREAT JOB IN MANAGING MY ACCOUNT, NOT ONLY ENSURING I GET A GOOD PRICE FOR MY INSURANCE NEEDS BUT ALSO IN HIS SWIFT RESPONSE AND EFFICIENCY WHEN HANDLING A CLAIM. SINCE CHOOSING THEM I RECOMMENDED THEM TO SEVERAL FRIENDS WHO HAVE ALSO SHARED THE SAME POSITIVE EXPERIENCE.

Property Owner

 

OVER THE COURSE OF THE TWENTY-FIVE YEARS THAT PHIL, THROUGH IFM, HAS LOOKED AFTER MY INSURANCE NEEDS, I HAVE COME TO VALUE HIM AS A FRIEND AS WELL AS AN INSURANCE EXPERT, AND IFM AS A RELIABLE SOURCE OF HONEST AND HELPFUL INFORMATION AND ADVICE. HAVING RECENTLY BEEN OBLIGED TO MAKE A CLAIM FOR SOME EXTREMELY URGENT REPAIRS TO THE DRAINS OF MY HOUSE, I WAS FRANKLY ASTONISHED BY THE SPEED AND EFFICIENCY WITH WHICH PHIL TOOK A HUGE WORRY OFF MY HANDS, LIAISED WITH MY INSURERS, AND GOT THE WHOLE THING SORTED OUT FOR ME. I WOULDN’T DREAM OF USING ANY OTHER INSURANCE BROKER,

 

Private Client

 

AS A CLIENT OF MANY YEARS I CAN CONFIRM THAT IFM DO OFFER A TRULY FIRST CLASS SERVICE, THE ADVICE OFFERED IS ALWAYS CONCISE, TIMELY AND KNOWLEDGEABLE. I REMAIN CONFIDENT THAT OUR INSURANCE PORTFOLIO IS RELEVANT TO OUR CHANGING BUSINESS AND CONTINUES TO OFFER VALUE FOR MONEY. I HAVE NO RESERVATIONS WHATSOEVER IN RECOMMENDING THE IFM SERVICE TO ANY PROSPECTIVE CLIENT

 

Large Contracting Company

 

IFM SELECT HANDLE ALL ASPECTS OF OUR BUSINESS INSURANCE NEEDS, OFFERING NOT ONLY A GREAT PRICE BUT EXCELLENT SERVICE. FIONA IS VERY HELPFUL, RESPONDING TO QUERIES SWIFTLY AND SUCCINCTLY. ALL IN ALL A POSITIVE EXPERIENCE WHICH I WOULD NOT HESITATE TO RECOMMEND.

 

Recruitment Company

 

AFTER A NUMBER OF YEARS USING A LARGE NATIONAL BROKER, IT BECAME INCREASINGLY DIFFICULT TO TALK TO SOMEONE WHO COULD GIVE ME THE SERVICE I NEEDED AND I WAS SPENDING MORE TIME THAN NECESSARY ON SIMPLE INSURANCE MATTERS – IT BECAME VERY FRUSTRATING. DEALING WITH KAREN AT IFM SELECT MAKES EVERYTHING SO MUCH EASIER. I NOW GET THE SERVICE I NEED, AT THE RIGHT PRICE AND FROM PEOPLE WHO UNDERSTAND MY BUSINESS.

 

Logistical Company

 

IFM SELECT ARRANGES BESPOKE BUSINESS AND PERSONAL INSURANCE FOR ME AND I HAVE BEEN DELIGHTED WITH THE EFFICIENT AND FRIENDLY SERVICE RECEIVED FROM TONY AND THE IFM SELECT STAFF. THEIR TECHNICAL KNOWLEDGE, EXPERIENCE AND ATTENTION TO DETAIL ENSURES THAT THE COVER WE RECEIVE IS COMPREHENSIVE AND REPRESENTS REAL VALUE FOR MONEY. I WOULD HAPPILY RECOMMEND IFM SELECT TO ANYONE LOOKING FOR PROFESSIONAL INSURANCE ADVICE.

 

Manufacturing Company

 

We have dealt with Robert for a number of years and his personal approach and knowledge about the specific insurance we require provides us with the peace of mind that our business insurance is in safe hands. We would happily recommend speaking to IFM if you are looking for an alternative quote for your insurance.
Rehabilitation Centre

‘IFM have helped our company find competitively priced insurance policies that provide bespoke cover in the high risk healthcare sector. Rob Burton and Steve Smith are always available face to face or on the phone to give advice and ensure any claims are seen through from start to finish. Any queries are dealt with promptly and efficiently i would highly recommend IFM’

Care Home operator